A problem that affects Samsung Galaxy phones, specifically the models that make up the new A series such as the A10, A11, A52 or A70, is the failure in the battery charging process that results in the battery running out. power and turn off the devices.
This error is easily identifiable because when connecting the charger to the switched off phone, only the usual charging lightning appears without the percentage or any other sign that suggests that the charging process is carried out correctly.
Why is my Samsung Galaxy phone not charging?
The origin of this error can have several reasons, starting with the usual damage to the USB charging cable or the wall charger, problems that can be easily ruled out by replacing these accessories.
However, in most cases, this particular Samsung Galaxy new A series error is due to a software problem that is impossible to solve with the phone turned off and without power.
Fortunately, there is a simple but quite effective trick which is to go in and out of Download Mode to restore the correct charging process of the devices. It should be noted that Download Mode is a feature of the new Samsung Galaxy A series phones that allows you to install custom ROMs or do firmware updates but in an advanced way.
Follow these steps to perform the trick.
How to fix failure with charging on Samsung Galaxy new A series
With the phone turned off and disconnected from its charger, press the volume down, volume up and power buttons at the same time.
Once this is done, connect the charger to the phone. The screen corresponding to the Download Mode function will automatically appear. Now, press the volume up button to continue.
Since we do not need to use Download Mode, we will exit this function by pressing the volume down button and the Power button at the same time until the screen turns off. Now connect the charger to the phone and the problem will be solved.
Does not seem to work, also … last step says to connect charging cable…but previous step never said to disconnect the charging cable…don’t know if that’s why process failed to correct… I do however see the charge symbol with NO percentage when phone is powered of.
Still searching for solution… issue seemed to start with last update (2 days ago). Coincidence??? Help