The Touchpad is an important component of every laptop. A lack of response from this device is equivalent to not being able to move the cursor and consequently losing control of the system until a mouse is found to replace it.
Why does the Touchpad stop working?
Touchpad errors on Asus laptops can arise from a variety of causes: outdated drivers, accidental disabling, Windows misconfiguration, and more.
How to Fix a Asus Touchpad not Working
Here are the possible solutions to the problem of the touchpad not working on Asus laptops.
Check that the touchpad is enabled
First of all, check that the touchpad has not been disabled with the hotkeys, usually the [Fn + F9] key combination, although this may vary depending on the Asus laptop model.
Also check that it is enabled in Windows settings. For this, do the following.
Press Windows + I keys. In the Windows settings window, click Devices.
Select Touchpad and verify that the device button is lit.
If you have a mouse attached to your laptop, also make sure to enable the Leave trackpad on when mouse is attached option.
Download and install updated touchpad drivers
Go to the Asus support site and download the Asus Precision Touchpad and Intel Serial IO controller drivers. The latter is usually incorporated into Windows 10 or available from its online update system, so if you can’t find it on your laptop’s support page, don’t continue with this task.
After this step restart your PC and check that the touchpad works. Otherwise, perform the following procedure.
Update drivers from Windows Update
Right-click on the Start menu and select Device Manager. Expand the System Devices section.
Then, right-click on the Intel(R) Serial IO I2C Host Controller and select the Update Driver option.
In the How do you want to search for drivers? Click the Search for drivers automatically option. When the process is finished, close the window.
Repeat the same procedure for the Asus Precision Touchpad device (findable under Human Interface Devices or Mouse and Other Pointing Devices) and Microsoft Input Configuration Device (findable under Human Interface Devices section).
Image by Csaba Nagy from Pixabay