WhatsApp has become an essential tool for anyone who needs to be permanently connected with their contacts, both on a personal and professional level. The number of people who have the application installed on their smartphones exceeds two billion and more and more people are using it to exchange messages, documents and files over the Internet.
Another key to the application’s success is that it offers users the ability to locate and track the position of their contacts on a map, in real time and for several hours. However, it is important to remember that the application has rules of use and that violating them can lead to the suspension or even permanent closure of an account.
Next, we will present you the most common errors that can cause you to lose your WhatsApp account.
Send mass messages on WhatsApp:
Sending large-scale automated messages to numbers not in your contact list is prohibited by WhatsApp policies. It constitutes a type of spam and is one of the main causes of a user account being closed. This includes commercial messages, service announcements, messages offering employment and any other type of content that is not requested by users.
Share illegal, false or harmful content:
WhatsApp prohibits the dissemination of content that incites hatred, violence, racial or sexual discrimination, or that endangers children. It also prohibits the spread of false material. This includes images, videos, text messages and any other type of content that may be considered harmful or illegal.
Such behaviors can be reported to the application by affected users, although the artificial intelligence used by WhatsApp servers is also capable of detecting offensive speech that will result in an account closure process.
Impersonate another person:
Impersonating another person or company is serious behavior that can lead to the closure of your WhatsApp account. This includes using another person’s name, profile photo or phone number without their consent.
Abusive or intimidating behavior:
Threatening, intimidating or harassing other users is a violation of the WhatsApp Terms and Conditions. If you are a victim of abusive or illegal behavior, you can report it to the app so that necessary action can be taken.
Using WhatsApp clones:
WhatsApp only allows the use of the official application developed by Meta, the technology conglomerate that provides this service. If you use a modified or unofficial application such as WhatsApp Plus, GBWhatsApp or YoWhatsApp, your account may be temporarily suspended. And in case of recurrence, closed permanently.
Recover suspended WhatsApp Plus or GB WhatsApp account
Privacy Violations:
Sharing personal information without consent, such as phone numbers, addresses or personal information of other users, is a violation of privacy. Selling or sharing user data with third parties is also prohibited.
Technical problems:
Although it is not the most common, some technical problems can lead to the unusability of your WhatsApp account. This includes using an outdated version of the app, having an unstable or poor internet connection, or using a device that does not meet the app’s minimum requirements.
Tips to avoid having your WhatsApp account closed
As you may have seen, the consequence of the actions mentioned above represents an irresponsible use of WhatsApp and constitutes a possible closure or suspension of a user account. The following tips will help you reinforce the concepts of proper use and respect for Meta’s policies regarding its WhatsApp application.
Read and comply with the WhatsApp Terms and Conditions:
Do not send spam or mass messages. Do not share illegal or harmful content. Do not impersonate other people. Don’t be abusive to other users.
Use the latest version of WhatsApp installed on your mobile device:
Make sure you have a good internet connection. Use a device that meets WhatsApp’s minimum requirements. If you are a victim of abusive behavior, report it to WhatsApp. If you have any technical issues, please contact WhatsApp customer service.
How to report unwanted users or messages on WhatsApp?
The following procedure applies to iPhone. On Android it is very similar.
Report users on WhatsApp
Open the conversation with the user who sent you the unwanted message. Click on your username. When the Contact Information screen opens, scroll to the bottom of the screen and tap Report. Confirm the requested action.
Report messages on WhatsApp
Press and hold on the message that you consider unwanted, suspicious or inopportune. Next, select the Report option. Confirm the requested action.
In both cases, WhatsApp will take the corresponding measures based on the data collected by the Report function.