An absence or loss of the official drivers for the audio device installed on a computer can adversely affect the performance of the system. Other times Windows does not detect the device correctly and chooses to automatically install generic drivers, but this can all mean a malfunction of the microphone or the audio output.
What to do if your audio driver was erased?
The solution is none other than to install the official drivers using the installation package published by the device manufacturer. However, this situation becomes worrisome with hardware devices whose manufacturer has stopped offering the necessary technical support. Conexant is one of them.
Its audio cards are built into many models of notebook computers, particularly some models in Lenovo’s ThinkPad line. That is why after a reinstallation of Windows or due to some other software problem it is common to find audio problems on ThinkPad Yoga 260, ThinkPad X1 Yoga or ThinkPad X1 Carbon computers.
How to recover your Conexant drivers
Fortunately, from the Lenovo support page it is possible to find both an online tool that can help to install the official device drivers, as well as the same installation package of the Conexant drivers compatible with the ThinkPad models mentioned and that are running. the 64-bit version of Windows 10. Next, we show you both procedures.
Automatically install Conexant drivers
Go to Lenovo Technical Support. Hover your mouse over the PC section and click Identify Product. Follow the instructions in the online tool.
Download and run Conexant drivers manually
Go to Conexant Audio Driver for Windows 10 (64-bit). Go to the section Conexant Audio Driver for Windows 10 (64-bit) – ThinkPad and use the Download button to download the file n1ga513w.exe.
Run the downloaded file and follow the instructions. At the end of the process restart your PC.
Image: Lenovo